Zebpay vs Orbix: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Zebpay and Orbix This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Zebpay

Orbix

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Available Countries

United States

Yes

Europe

Yes

Latin America

Yes

India

Yes

China

Yes

Canada

United Kingdom

Yes

United States

Europe

Latin America

India

China

Canada

United Kingdom

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Zebpay is ideal if:

Beginner-Friendly with Smart Tools – Offers intuitive tools like curated CryptoPacks and performance analytics, so newcomers can diversify and follow asset trends easily.
Robust Security & Trust – Maintains rigorous protection with multi-sig cold storage, bug bounty programs, and encryption, building confidence in safeguarding your assets.
Convenient Global Access – Supports fiat-to-crypto transactions across device types in many regions, making it a flexible choice for users worldwide.

Orbix is ideal if:

Streamlined and intuitive platform Orbix prioritizes simplicity and ease of use, with a clean interface, mobile app, and user-friendly tools like Wallet Lock and real-time price alerts.
Strong local credibility in Thailand Regulated by Thailand’s SEC and backed by a prudent coin-selection process, Orbix offers a sense of trust and compliance within its home market.
Layered security for peace of mind Implements advanced measures—such as ISO-certified infrastructure, encryption, and two-factor authentication—to secure user assets and data.

Zebpay isn’t ideal if:

Limited crypto diversity for global users – Outside core markets, the exchange offers a narrower selection of coins compared to larger global platforms.
No margin, leverage, or passive income flexibility – Advanced traders won’t find features like margin trading or extensive staking/investment options.
Mixed customer feedback quality – While some users report responsive support, others cite unresolved disputes or slow resolutions, impacting reliability perception.

Orbix isn’t ideal if:

Limited asset variety Orbix supports only around 33 cryptocurrencies, which may restrict trading choices compared to more expansive platforms.
No advanced or passive features It currently offers no margin, futures, staking, or copy-trading options, limiting portfolio-building flexibility.
Support delays under pressure While help is available 24/7, response times can lag during peak activity, which could be frustrating in time-sensitive situations.

Fees & Total Costs

Spot Maker/Take

ZebPay’s spot trading fees often follow a tiered structure—beginners may be charged around 0.15% maker and 0.25% taker, while high-volume users can benefit from reduced rates (e.g., 0.06% maker, 0.10% taker)—but there is no public mention of discounts via native token holdings.

Spot fees are flat, around 0.25% for both maker and taker, with modest volume-based discounts for high-volume traders—no native-token fee reduction program is mentioned.

Futures/Derivatives

Futures trading on ZebPay is available mainly to KYC-verified Indian users via perpetual contracts (e.g., BTC-INR, ETH-INR), though fee and funding specifics aren’t openly disclosed on the main help pages.

Orbix does not offer futures or derivatives trading, so there are no associated maker, taker, or funding costs.

Average Spreads on Liquid Pairs

ZebPay’s publicly shared data doesn’t specify average spreads for pairs like BTC/USDT or ETH/USDT, suggesting this detail isn’t prominently published or may vary by region and market conditions.

Typical bid–ask spreads hover around 1%, reflecting moderate liquidity even in major pairs like BTC/USDT or ETH/USDT.

Fiat Deposits & Withdrawals

ZebPay typically offers fee-free fiat deposits and withdrawals via bank transfers, though in some regions instant deposit methods (like UPI or net banking) may carry small flat fees—processing time varies based on the local payment network.

You can deposit via bank transfer, credit/debit card, or crypto—with deposits generally free and fiat withdrawals incurring a small flat fee (e.g., ~20 THB), while processing times range from same day up to a few business days.

On-chain Withdrawals

Withdrawal fees depend on the specific cryptocurrency and location—e.g., India-based users pay around 0.0006 BTC for a Bitcoin withdrawal, while international users may enjoy free withdrawals; fees for other assets like ETH or TRX aren’t clearly listed.

Crypto withdrawals are charged per network, such as a fixed ~0.0005 BTC for Bitcoin, with other chains like Ethereum or TRON likely following similarly static network-based fee structures.

Hidden Costs

ZebPay applies a monthly inactivity fee (e.g., 0.0001 BTC plus GST) if there’s no trading or lending activity in the prior month, representing a cost that may be overlooked by inactive users.

There are no overt hidden charges to be aware of—standard trading and network fees apply, and there’s no mention of inactivity, express-KYC, or conversion surcharges beyond typical exchange operations.

Real-World Cost Example: “€500 BTC

For a €500 BTC purchase, you’d incur the current trading fee percentage plus any spread (not publicly quoted), and if you were an Indian user withdrawing BTC, a fixed network fee (e.g., 0.0006 BTC) would apply—resulting in combined but approximated costs based on standard spot fees and withdrawal charge.

Buying €500 worth of BTC would incur roughly 0.25% trading fee, a ~1% spread cost, and then a small fixed network withdrawal fee—meaning your €500 results in slightly less BTC plus a minor deduction when withdrawing, all based on standard rates, not promotional or variable offers.

Crypto Offering & Trading Features

Number of Coins & Pairs

ZebPay supports over 300 different cryptocurrencies, with the top 20 by volume typically including major names like Bitcoin, Ethereum, XRP, Litecoin, and others among the largest market-cap assets.

Orbix offers around 33 to 41 cryptocurrencies, with a similar number of trading pairs; the top 20 by volume include major tokens like BTC, ETH, USDT, ADA, DOGE, SOL, XRP, DOT, and others—as reflected in their most traded pairs list.

Product Range

The platform offers spot trading, perpetual futures (for KYC-verified Indian users), fixed-term crypto lending via a “Lend” feature, and curated CryptoPacks—however, there are no margin trading, options, ETFs, copy-trading, grid bots, or automated DCA tools.

Orbix currently supports only spot trading, with no margin, perpetuals, options, crypto ETFs, staking/earn, lending, copy-trading, grid bots, or automated DCA features available.

Liquidity

While precise liquidity figures aren’t publicly indicated, ZebPay handles large trading volumes (billions in trade volume reported) implying sufficient depth particularly in BTC/ETH pairs—though order book details remain undisclosed.

Trading volume is modest—typically in the low six figures (e.g., ~$100K–$600K USD), with average bid-ask spreads around 1%, indicating moderate liquidity in BTC/ETH markets.

Tools

Users can place basic Market and Limit orders, utilize tools like Take Profit/Stop Loss, and benefit from a single-window interface—advanced features like OCO, native TradingView charts, real-time alerts, or full API/WebSocket support aren’t clearly emphasized.

The platform includes market and limit orders, plus stop-like features (e.g., OCO functionality), along with real-time charts, basic alerts, and public API support—but no native TradingView tool.

Geographic Restrictions by Product

Futures trading is restricted to KYC-verified Indian users, spurred by regional regulatory choices; other products such as lending or spot trading are available more broadly, subject to country eligibility rules.

Certain markets—such as the United States, China, Iran, Iraq, and similar regions—may face access restrictions, limiting availability of services in those jurisdictions.

Innovation

ZebPay offers innovative features like CryptoPacks bundles and fixed-term lending with auto-renewal; however, there’s no launchpad or launchpool activity, nor flexible vs locked earn distinctions publicly highlighted.

Orbix currently lacks common innovation modules like launchpad, launchpool, flexible vs locked “earn” options, or other high-growth DeFi-style offerings—its design remains focused on core, regulated spot trading.

Security, Regulation & Custody

Operating Entity & Jurisdiction

ZebPay is operated by Awlencan Innovations India Limited, founded in 2014 and headquartered in India (with ties to Singapore), functioning under Indian jurisdiction for its core operations.

Orbix operates under Orbix Trade Co., Ltd., founded in March 2017, headquartered in Bangkok, and is a subsidiary of Unita Capital within the Kasikornbank group, giving it strong institutional backing.

Licenses/Registration

The exchange is registered under India’s Prevention of Money Laundering Act (PMLA) and with the Financial Intelligence Unit (FIU), reflecting its full compliance with local crypto asset regulations and standards.

The exchange is licensed by Thailand’s Ministry of Finance and is regulated by the Securities and Exchange Commission (SEC) of Thailand, with full compliance to local regulatory standards for digital asset trading.

Custody

ZebPay partners with trusted third-party custody services to implement multi-chain security and cold storage, with around 98% of assets held offline. It claims to maintain 100% reserves and supports third-party audit protocols like Proof of Reserves using Merkle trees.

Orbix employs its own custodial infrastructure, including Orbix Custodian (launching in March 2025), offering cold storage using FIPS 140-2 Level 4 HSM encryption via IBM, underscoring their commitment to secure key management.

Insurance & Protection Funds

There is no public mention of specifically insured assets or a dedicated protection fund for users, suggesting that standard insurance or compensation policies are not prominently featured.

The platform maintains insured custody under its regulated framework, but there’s no mention of third-party insurance or dedicated protection funds beyond insuring client assets under its regulated operations.

Incident History

ZebPay maintains a clean incident record, signalling it has not experienced any hacks, outages, or regulatory penalties to date, demonstrating a strong operational track record.

There have been no major publicized security breaches, trading suspensions, asset freezes, or regulatory fines, suggesting a clean operational record to date under SEC supervision.

Risk Controls

The platform features robust risk controls including mandatory two-factor authentication (2FA), phishing safeguards, bug bounty programs, and advanced wallet protection measures like MPC/Multi-Sig, IP whitelisting, and transaction-level velocity checks.

Orbix deploys strong safeguards including two-factor authentication, SSL encryption, cold storage, regular penetration testing, and security auditing, offering robust protection for user accounts and assets.

Transparency

While ZebPay emphasizes high compliance and security standards, it does not publish regular transparency reports, public wallets, or specific service-level agreements (SLAs), indicating limited user-facing audit transparency.

While detailed monthly reports or SLA commitments aren’t publicly emphasized, the platform underscores its adherence to ISO standards (ISO 27001, 27701, 22301) and regulated oversight, helping offer transparency through established operational benchmarks.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

International users can deposit fiat via bank transfer (AUD, EUR, etc.), with minimum/maximum transaction limits visible in the app and typical processing times of up to two business days; Indian users enjoy Instant Deposit via IMPS or UPI and manual NEFT/RTGS options, with region-specific minimums and restricted to registered bank accounts.

Orbix supports Thai Baht deposits primarily via bank (wire) transfers; deposit times range from under 24 h for domestic transfers to up to 7 days for international ones, and credit/debit card or e-wallet options are not supported.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

The platform applies tiered KYC levels—ranging from basic to advanced—with higher verification unlocking larger withdrawal limits and daily transaction caps; upgrading requires submitting additional documents via support ticket.

Identity verification is required via mobile (facial recognition/K+ authentication), without publicly segmented tiers; full KYC unlocks standard fiat and crypto functionality, though precise tier levels and limits aren’t disclosed.

Withdrawals

Crypto withdrawal limits scale by KYC level and whether the address is whitelisted, with whitelisted transfers offering much higher daily caps; fiat withdrawals go to registered bank accounts only, processed within up to two business days.

Withdrawals can be made across supported blockchains with network-based fees and minimums per asset; processing typically follows established manual and blockchain confirmation workflows, with no explicit per-network limit or speed details published.

Customer Support

Support is provided via in-app tickets, live chat, and social media channels; response quality varies, with some users praising timely help and others citing unresolved issues—support aims to respond promptly and offers a detailed help base.

Orbix provides 24/7 support via live chat, email, phone, and ticketing, with a help-center/FAQ section and responsive but occasionally delayed assistance during peak periods.

Languages & Localization

ZebPay’s interface is natively in English, with fiat values typically displayed in local currencies like €/USD/INR depending on region; the platform tailors its offerings according to local regulations and payment infrastructure.

The platform is fully localized in Thai and English, displays fees and balances in THB, and aligns its interface and compliance with local Thai regulatory expectations.

App Quality & Stability

ZebPay provides mobile apps for iOS and Android that are generally stable and user-friendly; while crash stats aren’t disclosed, the platform regularly updates the app and pushes security improvements to enhance reliability.

The Orbix mobile app is designed to be intuitive and stable, featuring real-time price alerts, Wallet Lock with facial verification, and ongoing performance improvements—user feedback indicates it is generally smooth with minimal crashes.

Experience, Performance & Ecosystem

UX/UI

ZebPay delivers an approachable interface with a sleek, dark-themed design that guides users—from beginners to pros—through intuitive navigation and educational tooltips; it lacks explicit “Lite” or “Pro” modes but offers a tailored experience via its progressive onboarding quiz.

Orbix features an intuitive, beginner-friendly interface with a single, consistent mode rather than separate “Lite” or “Pro” versions—allowing most users to get started quickly without complexity.

Performance

The platform maintains solid responsiveness and fast performance under normal conditions, though some mobile users report occasional lag during high volatility; overall, system stability holds up even when many users are onboarded simultaneously due to phased KYC processing.

The platform is engineered for fast order execution with no notable downtimes during volatile periods; KYC processing remains generally steady even during strong market rallies, maintaining a smooth user flow.

Education

ZebPay features a rich learning hub with a beginner-focused crypto education series (CryptoKiPathshala) and blog content, yet it lacks a hands-on demo or simulator, and Spanish-language materials are limited or absent.

While Orbix offers timely crypto updates and tutorials through its blog, it does not provide a dedicated academy, demo accounts, or Spanish-language materials—leaning more on straightforward guides rather than structured educational programs.

Community

While ZebPay fosters community via its blog and social channels (like Telegram and Twitter), it currently offers no dedicated forums or Discord, but does include a referral program to encourage user growth and engagement.

Orbix actively fosters a Thai-based community via social media and support channels, provides 24/7 chat support, and runs referral promotions, but it does not operate an official Discord or Telegram discussion group.

Integrations

ZebPay provides robust REST APIs for developers and is exploring visual strategy-building tied to TradingView, though it does not yet support external tax tools or accounting integrations natively.

The platform delivers essential tools like real-time charts and API access but lacks deeper integrations such as TradingView embedding, external trading bots, or dedicated tax/accounting support.

Who Each One Is Best For

ZebPay is best suited for users seeking a secure, beginner-friendly platform with mobile-first design and API capability, while active traders needing community forums, multi-language education, or deep third-party integrations might find it less tailored to their needs.

Orbix is best suited for casual or entry-level crypto traders in Thailand—especially those seeking a regulated, secure platform with straightforward functionality and minimal complexity.