Zebpay vs Simpleswap: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Zebpay and Simpleswap This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

ZebPay

Zebpay

simpleswap

Simpleswap

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Table of Contents

Available Countries

United States

Yes

Europe

Yes

Latin America

Yes

India

Yes

China

Yes

Canada

No

United Kingdom

Yes
No

United States

Yes

Europe

Yes

Latin America

Yes

India

No

China

Yes

Canada

Yes

United Kingdom

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Zebpay is ideal if:

Simpleswap is ideal if:

Zebpay isn’t ideal if:

Simpleswap isn’t ideal if:

Fees & Total Costs

Spot Maker/Take

ZebPay’s spot trading fees often follow a tiered structure—beginners may be charged around 0.15% maker and 0.25% taker, while high-volume users can benefit from reduced rates (e.g., 0.06% maker, 0.10% taker)—but there is no public mention of discounts via native token holdings.
SimpleSwap doesn’t distinguish between maker and taker fees—instead, all costs are embedded within the quoted exchange rate, so there are no separate fee tiers or native-token discounts to worry about.

Futures/Derivatives

Futures trading on ZebPay is available mainly to KYC-verified Indian users via perpetual contracts (e.g., BTC-INR, ETH-INR), though fee and funding specifics aren’t openly disclosed on the main help pages.
SimpleSwap does not offer futures or other derivatives at all, so there are no associated maker, taker, or funding fees to consider.

Average Spreads on Liquid Pairs

ZebPay’s publicly shared data doesn’t specify average spreads for pairs like BTC/USDT or ETH/USDT, suggesting this detail isn’t prominently published or may vary by region and market conditions.
Spread details aren’t openly published, but market comparisons suggest a mark-up hovering around 1.2%, meaning the price you see already includes a slight premium over market rates.

Fiat Deposits & Withdrawals

ZebPay typically offers fee-free fiat deposits and withdrawals via bank transfers, though in some regions instant deposit methods (like UPI or net banking) may carry small flat fees—processing time varies based on the local payment network.
Fiat transactions are handled via a partner (like Mercuryo), typically using Visa or Mastercard, with fees built into the exchange rate and shown upfront—there’s no platform-stated flat rate or set timing for processing.

On-chain Withdrawals

Withdrawal fees depend on the specific cryptocurrency and location—e.g., India-based users pay around 0.0006 BTC for a Bitcoin withdrawal, while international users may enjoy free withdrawals; fees for other assets like ETH or TRX aren’t clearly listed.
There’s no separate withdrawal fee charged by SimpleSwap—only the blockchain’s own network (gas) fees apply, which vary by network and reflect real-time congestion levels.

Hidden Costs

ZebPay applies a monthly inactivity fee (e.g., 0.0001 BTC plus GST) if there’s no trading or lending activity in the prior month, representing a cost that may be overlooked by inactive users.
There are no inactive-account fees or express-KYC charges; any currency conversion or rate-related cost is already baked into the exchange price, so you face no surprises beyond the displayed rate.

Real-World Cost Example: “€500 BTC

For a €500 BTC purchase, you’d incur the current trading fee percentage plus any spread (not publicly quoted), and if you were an Indian user withdrawing BTC, a fixed network fee (e.g., 0.0006 BTC) would apply—resulting in combined but approximated costs based on standard spot fees and withdrawal charge.
If you exchange €500 to BTC, the platform displays the rate including a small mark-up (around 1–2%) at the time, and then the final BTC received reflects that pricing, minus network fees; there are no extra line-item charges added afterward.

Crypto Offering & Trading Features

Number of Coins & Pairs

ZebPay supports over 300 different cryptocurrencies, with the top 20 by volume typically including major names like Bitcoin, Ethereum, XRP, Litecoin, and others among the largest market-cap assets.
SimpleSwap supports over 1,500 cryptocurrency assets for instant swaps; while there’s no public list of the top 20 by trading volume, it’s safe to infer that mainstream heavyweights like BTC, ETH, USDT-based pairs, and other popular altcoins lead the most frequently exchanged.

Product Range

The platform offers spot trading, perpetual futures (for KYC-verified Indian users), fixed-term crypto lending via a “Lend” feature, and curated CryptoPacks—however, there are no margin trading, options, ETFs, copy-trading, grid bots, or automated DCA tools.
SimpleSwap is designed solely for instant, spot crypto-to-crypto swaps and staking through integrated programs; it does not offer margin, futures/perps, options, crypto ETFs, lending, copy trading, grid bots, or automated DCA features.

Liquidity

While precise liquidity figures aren’t publicly indicated, ZebPay handles large trading volumes (billions in trade volume reported) implying sufficient depth particularly in BTC/ETH pairs—though order book details remain undisclosed.
Exact liquidity metrics like 24-hour trading volume or order-book depth aren’t published, but SimpleSwap sources liquidity from multiple partner exchanges, enabling smooth execution for BTC and ETH swaps via aggregation rather than a unified internal book.

Tools

Users can place basic Market and Limit orders, utilize tools like Take Profit/Stop Loss, and benefit from a single-window interface—advanced features like OCO, native TradingView charts, real-time alerts, or full API/WebSocket support aren’t clearly emphasized.
The platform is minimalist—neither limit nor OCO orders are available beyond fixed-and-floating rate swaps; it lacks advanced charting or alerts, though it does offer integration tools like APIs and widgets rather than a native TradingView interface.

Geographic Restrictions by Product

Futures trading is restricted to KYC-verified Indian users, spurred by regional regulatory choices; other products such as lending or spot trading are available more broadly, subject to country eligibility rules.
Since SimpleSwap doesn’t offer derivatives, there are no region-based limitations on those products specifically, but its fiat-to-crypto service is restricted in a set of countries flagged by regulatory or partner limitations.

Innovation

ZebPay offers innovative features like CryptoPacks bundles and fixed-term lending with auto-renewal; however, there’s no launchpad or launchpool activity, nor flexible vs locked earn distinctions publicly highlighted.
While SimpleSwap doesn’t run launchpads or launchpools, it does innovate in passive earning via its loyalty and affiliate programs, offering flexible cashback and staking-like benefits rather than locking funds into fixed-term products.

Security, Regulation & Custody

Operating Entity & Jurisdiction

ZebPay is operated by Awlencan Innovations India Limited, founded in 2014 and headquartered in India (with ties to Singapore), functioning under Indian jurisdiction for its core operations.
SimpleSwap is operated by SimpleSwap Limited, established in 2018 and based in George Town, Cayman Islands, functioning under that jurisdiction while also listing a U.S. office in San Francisco for support operations.

Licenses/Registration

The exchange is registered under India’s Prevention of Money Laundering Act (PMLA) and with the Financial Intelligence Unit (FIU), reflecting its full compliance with local crypto asset regulations and standards.
The platform operates under money transmitter licenses where applicable, respecting relevant regulatory frameworks without explicitly holding licensing such as VASP registration or MiCA compliance, though its services may vary regionally to meet local requirements.

Custody

ZebPay partners with trusted third-party custody services to implement multi-chain security and cold storage, with around 98% of assets held offline. It claims to maintain 100% reserves and supports third-party audit protocols like Proof of Reserves using Merkle trees.
As a non-custodial exchange, SimpleSwap never holds user assets, reducing exposure to custodial risks; the platform does not currently offer public Proof of Reserves, cold reserve percentages, or external audit disclosures.

Insurance & Protection Funds

There is no public mention of specifically insured assets or a dedicated protection fund for users, suggesting that standard insurance or compensation policies are not prominently featured.
There is no public program offering insured coverage or asset protection funds—security relies on infrastructure practices like SSL encryption and secure transaction channels rather than third-party insurance.

Incident History

ZebPay maintains a clean incident record, signalling it has not experienced any hacks, outages, or regulatory penalties to date, demonstrating a strong operational track record.
SimpleSwap has maintained a clean record—no documented security breaches, funds seizures, or regulatory enforcement actions appear in public sources, reflecting a history free from major incidents.

Risk Controls

The platform features robust risk controls including mandatory two-factor authentication (2FA), phishing safeguards, bug bounty programs, and advanced wallet protection measures like MPC/Multi-Sig, IP whitelisting, and transaction-level velocity checks.
The platform enforces strong security protocols including SSL encryption, optional two-factor authentication for added account safety, and compliance-driven KYC escalation in higher-risk cases; however, features like address whitelists, sub-accounts, granular API controls, or anti-phishing mechanisms are not prominently offered.

Transparency

While ZebPay emphasizes high compliance and security standards, it does not publish regular transparency reports, public wallets, or specific service-level agreements (SLAs), indicating limited user-facing audit transparency.
SimpleSwap does not provide regular reporting like monthly reports or SLAs, nor does it maintain public wallet addresses; its transparency relies on its non-custodial structure and clear service terms rather than open reserve disclosures or performance metrics.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

International users can deposit fiat via bank transfer (AUD, EUR, etc.), with minimum/maximum transaction limits visible in the app and typical processing times of up to two business days; Indian users enjoy Instant Deposit via IMPS or UPI and manual NEFT/RTGS options, with region-specific minimums and restricted to registered bank accounts.
SimpleSwap supports fiat deposits exclusively through its partner Mercuryo, typically via Visa or Mastercard, including virtual, debit, and credit cards, zero stated minimums or maximums, and instant payment processing, though processing limits are influenced by third-party policies.

Supported Fiat Currencies & Conversion

International users can deposit fiat via bank transfer (AUD, EUR, etc.), with minimum/maximum transaction limits visible in the app and typical processing times of up to two business days; Indian users enjoy Instant Deposit via IMPS or UPI and manual NEFT/RTGS options, with region-specific minimums and restricted to registered bank accounts.
SimpleSwap supports fiat deposits exclusively through its partner Mercuryo, typically via Visa or Mastercard, including virtual, debit, and credit cards, zero stated minimums or maximums, and instant payment processing, though processing limits are influenced by third-party policies.

KYC (Verification Levels)

The platform applies tiered KYC levels—ranging from basic to advanced—with higher verification unlocking larger withdrawal limits and daily transaction caps; upgrading requires submitting additional documents via support ticket.
SimpleSwap enables anonymous crypto-to-crypto swaps without KYC, but using fiat services or large transactions may trigger partner-enforced identity verification (e.g., basic KYC via Mercuryo) depending on risk assessments, without predefined tiers disclosed.

Withdrawals

Crypto withdrawal limits scale by KYC level and whether the address is whitelisted, with whitelisted transfers offering much higher daily caps; fiat withdrawals go to registered bank accounts only, processed within up to two business days.
Since SimpleSwap is non-custodial, withdrawals simply reflect on-chain transfers to your wallet, with no platform-imposed limits; completion typically takes between several minutes up to an hour depending on network load and chosen blockchain.

Customer Support

Support is provided via in-app tickets, live chat, and social media channels; response quality varies, with some users praising timely help and others citing unresolved issues—support aims to respond promptly and offers a detailed help base.
SimpleSwap offers 24/7 live chat and email support with generally fast response times, backed by a detailed FAQ and blog guides that serve as a robust self-help resource.

Languages & Localization

ZebPay’s interface is natively in English, with fiat values typically displayed in local currencies like €/USD/INR depending on region; the platform tailors its offerings according to local regulations and payment infrastructure.
The platform is available in around 10 languages on the website (with app support in 6), displays pricing and rates in common fiat like EUR or USD based on your region, while service availability is tailored to local regulatory environments.

App Quality & Stability

ZebPay provides mobile apps for iOS and Android that are generally stable and user-friendly; while crash stats aren’t disclosed, the platform regularly updates the app and pushes security improvements to enhance reliability.
SimpleSwap’s mobile app is designed for smooth, user-friendly crypto swaps and applies the same core functionalities as the web platform; while precise crash rates aren’t published, user feedback reports high stability and ongoing updates to expand asset availability and app performance.

Experience, Performance & Ecosystem

UX/UI

ZebPay delivers an approachable interface with a sleek, dark-themed design that guides users—from beginners to pros—through intuitive navigation and educational tooltips; it lacks explicit “Lite” or “Pro” modes but offers a tailored experience via its progressive onboarding quiz.
SimpleSwap’s interface shines with its minimalist design—there’s no “Lite” or “Pro” toggle, but the intuitive layout makes the learning curve nearly nonexistent, allowing users of all levels to initiate swaps quickly and effortlessly on both desktop and mobile.

Performance

The platform maintains solid responsiveness and fast performance under normal conditions, though some mobile users report occasional lag during high volatility; overall, system stability holds up even when many users are onboarded simultaneously due to phased KYC processing.
The platform generally executes instant swaps with low latency by sourcing multiple liquidity providers; while it doesn’t face order system overloads, swaps may take slightly longer during high blockchain congestion—there’s no bulk KYC process since accounts aren’t required.

Education

ZebPay features a rich learning hub with a beginner-focused crypto education series (CryptoKiPathshala) and blog content, yet it lacks a hands-on demo or simulator, and Spanish-language materials are limited or absent.
SimpleSwap offers robust educational support via its blog, guides, and FAQs—but lacks demo or simulator tools; however, it caters to Spanish speakers with translated articles and interface options for enhanced accessibility.

Community

While ZebPay fosters community via its blog and social channels (like Telegram and Twitter), it currently offers no dedicated forums or Discord, but does include a referral program to encourage user growth and engagement.
Community engagement thrives through its ambassador and affiliate programs, offering users access to private Telegram groups, content support, and cashback incentives—though public forums or Discord channels aren’t prominently advertised.

Integrations

ZebPay provides robust REST APIs for developers and is exploring visual strategy-building tied to TradingView, though it does not yet support external tax tools or accounting integrations natively.
SimpleSwap doesn’t embed TradingView charts or offer native bot support, but it does provide a transparent API and widget for smooth integration with external tools and developer workflows; no built-in tax or accounting tools are included.

Who Each One Is Best For

ZebPay is best suited for users seeking a secure, beginner-friendly platform with mobile-first design and API capability, while active traders needing community forums, multi-language education, or deep third-party integrations might find it less tailored to their needs.
SimpleSwap is ideal for both newcomers and seasoned crypto users who value instant, no-account swaps with strong privacy and multi-language support—especially useful when speed, simplicity, and broad coin access matter more than advanced trading tools.
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Cryptoassets are highly volatile and unregulated in some regions. No consumer protection. Tax may apply. Don’t invest unless you’re prepared to lose all the money you invest.