Zebpay vs Switchere: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Zebpay and Switchere This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on August 16, 2025

Zebpay

Switchere

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Available Countries

United States

Yes

Europe

Yes

Latin America

Yes

India

Yes

China

Yes

Canada

United Kingdom

Yes

United States

Yes

Europe

Yes

Latin America

Yes

India

China

Canada

Yes

United Kingdom

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Zebpay is ideal if:

Beginner-Friendly with Smart Tools – Offers intuitive tools like curated CryptoPacks and performance analytics, so newcomers can diversify and follow asset trends easily.
Robust Security & Trust – Maintains rigorous protection with multi-sig cold storage, bug bounty programs, and encryption, building confidence in safeguarding your assets.
Convenient Global Access – Supports fiat-to-crypto transactions across device types in many regions, making it a flexible choice for users worldwide.

Switchere is ideal if:

Effortless fiat-to-crypto gateway – ideal if you want a no-fuss, speedy way to convert USD or EUR into crypto using cards or online banking, with funds delivered directly to your wallet.
Friendly for total beginners – offers a streamlined, intuitive platform that removes complexity, making it a welcoming entry point into crypto for new users.
Regulated and non-custodial setup – delivers peace of mind through legal compliance and ensures you retain control of your crypto by sending purchases straight to your own wallet.

Zebpay isn’t ideal if:

Limited crypto diversity for global users – Outside core markets, the exchange offers a narrower selection of coins compared to larger global platforms.
No margin, leverage, or passive income flexibility – Advanced traders won’t find features like margin trading or extensive staking/investment options.
Mixed customer feedback quality – While some users report responsive support, others cite unresolved disputes or slow resolutions, impacting reliability perception.

Switchere isn’t ideal if:

Limited crypto selection – if you're looking for a broad portfolio that includes niche altcoins, Switchere only offers a basic range of major tokens.
Premium pricing for convenience – the platform’s streamlined experience comes with higher-than-average purchase costs, which may deter budget-conscious users.
Browser-only access – no dedicated mobile app means you’ll need to navigate the platform via web browser on phones and tablets, which could affect convenience for on-the-go use.

Fees & Total Costs

Spot Maker/Take

ZebPay’s spot trading fees often follow a tiered structure—beginners may be charged around 0.15% maker and 0.25% taker, while high-volume users can benefit from reduced rates (e.g., 0.06% maker, 0.10% taker)—but there is no public mention of discounts via native token holdings.

Switchere primarily serves as a straightforward “buy crypto” service rather than a traditional exchange, so it doesn’t offer maker/taker fee tiers by volume or discounts for using a native token—it simply charges a built-in processing fee for every transaction.

Futures/Derivatives

Futures trading on ZebPay is available mainly to KYC-verified Indian users via perpetual contracts (e.g., BTC-INR, ETH-INR), though fee and funding specifics aren’t openly disclosed on the main help pages.

Switchere does not support derivatives or futures trading, so there are no maker/taker fees or funding rates to consider.

Average Spreads on Liquid Pairs

ZebPay’s publicly shared data doesn’t specify average spreads for pairs like BTC/USDT or ETH/USDT, suggesting this detail isn’t prominently published or may vary by region and market conditions.

There’s no transparent order book or spread data since you purchase directly via a widget; the cost is embedded in the exchange rate presented at time of purchase.

Fiat Deposits & Withdrawals

ZebPay typically offers fee-free fiat deposits and withdrawals via bank transfers, though in some regions instant deposit methods (like UPI or net banking) may carry small flat fees—processing time varies based on the local payment network.

You can pay using credit/debit cards, Apple Pay, Google Pay, SEPA/instant bank transfers—fees and processing speeds vary by method, and cashouts are not handled since crypto goes straight to your wallet.

On-chain Withdrawals

Withdrawal fees depend on the specific cryptocurrency and location—e.g., India-based users pay around 0.0006 BTC for a Bitcoin withdrawal, while international users may enjoy free withdrawals; fees for other assets like ETH or TRX aren’t clearly listed.

Switchere doesn’t charge separate withdrawal fees

Hidden Costs

ZebPay applies a monthly inactivity fee (e.g., 0.0001 BTC plus GST) if there’s no trading or lending activity in the prior month, representing a cost that may be overlooked by inactive users.

The platform clearly displays all fees before confirmation; there are no extra charges for inactivity, fast-track KYC, or currency conversions—you just pay the visible processing plus the network fee.

Real-World Cost Example: “€500 BTC

For a €500 BTC purchase, you’d incur the current trading fee percentage plus any spread (not publicly quoted), and if you were an Indian user withdrawing BTC, a fixed network fee (e.g., 0.0006 BTC) would apply—resulting in combined but approximated costs based on standard spot fees and withdrawal charge.

You’d see a single total cost that includes the platform’s processing fee and the blockchain cost—everything is bundled into the final euro-to-BTC rate shown at checkout.

Crypto Offering & Trading Features

Number of Coins & Pairs

ZebPay supports over 300 different cryptocurrencies, with the top 20 by volume typically including major names like Bitcoin, Ethereum, XRP, Litecoin, and others among the largest market-cap assets.

Switchere supports over 180 cryptocurrencies, covering a wide variety of tokens from major coins to DeFi, GameFi, and utility assets; the most traded usually include Bitcoin, Ethereum, Tether, Solana, and Cardano.

Product Range

The platform offers spot trading, perpetual futures (for KYC-verified Indian users), fixed-term crypto lending via a “Lend” feature, and curated CryptoPacks—however, there are no margin trading, options, ETFs, copy-trading, grid bots, or automated DCA tools.

The platform focuses exclusively on spot purchases—there’s no margin, derivatives, options, ETFs, staking/earn programs, loans, copy trading, grid bots, or automated DCA services available.

Liquidity

While precise liquidity figures aren’t publicly indicated, ZebPay handles large trading volumes (billions in trade volume reported) implying sufficient depth particularly in BTC/ETH pairs—though order book details remain undisclosed.

As a fiat-to-crypto gateway rather than an order-book exchange, Switchere does not provide public 24-hour volume or order book depth metrics for BTC or ETH pairs.

Tools

Users can place basic Market and Limit orders, utilize tools like Take Profit/Stop Loss, and benefit from a single-window interface—advanced features like OCO, native TradingView charts, real-time alerts, or full API/WebSocket support aren’t clearly emphasized.

There are no advanced order types like limit, stop, or OCO; nor are there alerts, in-platform charting tools, API/WS access, or native TradingView integration.

Geographic Restrictions by Product

Futures trading is restricted to KYC-verified Indian users, spurred by regional regulatory choices; other products such as lending or spot trading are available more broadly, subject to country eligibility rules.

While Switchere is broadly available across many regions, advanced trading tools simply don’t exist anywhere, so there are no geographic restrictions in that sense—everyone has the same (limited) functionality.

Innovation

ZebPay offers innovative features like CryptoPacks bundles and fixed-term lending with auto-renewal; however, there’s no launchpad or launchpool activity, nor flexible vs locked earn distinctions publicly highlighted.

The platform currently does not offer launchpads, launchpools, flexible vs locked earn programs, or similar innovation-driven products—it remains strongly rooted in streamlined fiat-to-crypto simplicity.

Security, Regulation & Custody

Operating Entity & Jurisdiction

ZebPay is operated by Awlencan Innovations India Limited, founded in 2014 and headquartered in India (with ties to Singapore), functioning under Indian jurisdiction for its core operations.

Switchere is operated by SH EUROPE UAB (and services are provided by PayBis Poland Sp. z o.o.), with its legal foundation in Lithuania (HQ in Vilnius) and operations regulated under Estonian jurisdiction—creating a dual-layer structure that combines Lithuanian incorporation with Estonian oversight.

Licenses/Registration

The exchange is registered under India’s Prevention of Money Laundering Act (PMLA) and with the Financial Intelligence Unit (FIU), reflecting its full compliance with local crypto asset regulations and standards.

The platform holds virtual currency service licenses from Estonia’s Financial Intelligence Unit, affirming legal compliance under EU standards for handling cryptocurrency exchanges and wallet operations.

Custody

ZebPay partners with trusted third-party custody services to implement multi-chain security and cold storage, with around 98% of assets held offline. It claims to maintain 100% reserves and supports third-party audit protocols like Proof of Reserves using Merkle trees.

Switchere operates as a non-custodial gateway—crypto assets are sent directly to your personal wallet rather than held under its control, with no public proof-of-reserves or cold storage disclosures, as it does not hold funds itself.

Insurance & Protection Funds

There is no public mention of specifically insured assets or a dedicated protection fund for users, suggesting that standard insurance or compensation policies are not prominently featured.

There are no publicized funds or insurance schemes to cover user balances, as the model avoids custodial risks by transferring all assets directly to users’ personal wallets.

Incident History

ZebPay maintains a clean incident record, signalling it has not experienced any hacks, outages, or regulatory penalties to date, demonstrating a strong operational track record.

To date, there are no widely reported hacks, suspension events, or major regulatory penalties associated with Switchere; it maintains a comparatively incident-free record.

Risk Controls

The platform features robust risk controls including mandatory two-factor authentication (2FA), phishing safeguards, bug bounty programs, and advanced wallet protection measures like MPC/Multi-Sig, IP whitelisting, and transaction-level velocity checks.

The platform employs industry-standard security measures—including SSL/TLS encryption, 3D Secure for card payments, and mandatory identity verification via AML/KYC—however, features like 2FA, whitelists, or granular API permissions are not prominently offered.

Transparency

While ZebPay emphasizes high compliance and security standards, it does not publish regular transparency reports, public wallets, or specific service-level agreements (SLAs), indicating limited user-facing audit transparency.

Switchere provides clear upfront cost disclosures and limit tiers, but lacks public monthly transparency reports, publicly viewable wallet addresses, or guaranteed service-level agreements (SLA) for operations.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

International users can deposit fiat via bank transfer (AUD, EUR, etc.), with minimum/maximum transaction limits visible in the app and typical processing times of up to two business days; Indian users enjoy Instant Deposit via IMPS or UPI and manual NEFT/RTGS options, with region-specific minimums and restricted to registered bank accounts.

You can fund purchases using debit or credit cards (Visa, Mastercard, Maestro), SEPA transfers, and even e-wallets like Neteller or M-Pesa, with typical deposit times ranging from 5 to 30 minutes depending on the method, and flexible per-transaction limits based on your verification level.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

The platform applies tiered KYC levels—ranging from basic to advanced—with higher verification unlocking larger withdrawal limits and daily transaction caps; upgrading requires submitting additional documents via support ticket.

There are tiered verification levels—basic (no documentation required) lets you transact up to around €700 monthly, ID/address verification raises limits to around €15,000, and adding proof of income unlocks effectively unlimited purchasing power.

Withdrawals

Crypto withdrawal limits scale by KYC level and whether the address is whitelisted, with whitelisted transfers offering much higher daily caps; fiat withdrawals go to registered bank accounts only, processed within up to two business days.

Since Switchere operates as a non-custodial fiat-to-crypto service, there’s no direct “withdrawal” feature—instead, purchased crypto is instantly sent to your own wallet on relevant networks (e.g., ERC-20), subject only to the built-in blockchain fee.

Customer Support

Support is provided via in-app tickets, live chat, and social media channels; response quality varies, with some users praising timely help and others citing unresolved issues—support aims to respond promptly and offers a detailed help base.

Support is available around the clock via live chat and email, typically responding quickly, and is supplemented by an in-app FAQ/knowledge base to guide you through common questions and transaction flows.

Languages & Localization

ZebPay’s interface is natively in English, with fiat values typically displayed in local currencies like €/USD/INR depending on region; the platform tailors its offerings according to local regulations and payment infrastructure.

The platform supports multiple languages (including English, Spanish, French), displays prices in your local fiat (EUR or USD), and adjusts payment options based on your region to maintain regulatory compliance.

App Quality & Stability

ZebPay provides mobile apps for iOS and Android that are generally stable and user-friendly; while crash stats aren’t disclosed, the platform regularly updates the app and pushes security improvements to enhance reliability.

Switchere offers a mobile app for both Android and iOS, noted for its simple, smooth interface; while user reviews suggest occasional crashes, it is regularly updated, providing a dependable experience for on-the-go users.

Experience, Performance & Ecosystem

UX/UI

ZebPay delivers an approachable interface with a sleek, dark-themed design that guides users—from beginners to pros—through intuitive navigation and educational tooltips; it lacks explicit “Lite” or “Pro” modes but offers a tailored experience via its progressive onboarding quiz.

The interface is clean and ultra-simple, with no “Lite/Pro” toggles—making it beginner-friendly, but potentially too basic for advanced users craving flexibility or customization.

Performance

The platform maintains solid responsiveness and fast performance under normal conditions, though some mobile users report occasional lag during high volatility; overall, system stability holds up even when many users are onboarded simultaneously due to phased KYC processing.

Transactions are generally smooth and fast, though during major market surges verification queues and payment processing can slow things down slightly for new users.

Education

ZebPay features a rich learning hub with a beginner-focused crypto education series (CryptoKiPathshala) and blog content, yet it lacks a hands-on demo or simulator, and Spanish-language materials are limited or absent.

There’s no formal academy, demo environment, or Spanish-language tutorials—Switchere keeps things minimal, relying on straightforward interface cues instead of built-in educational content.

Community

While ZebPay fosters community via its blog and social channels (like Telegram and Twitter), it currently offers no dedicated forums or Discord, but does include a referral program to encourage user growth and engagement.

While there’s no dedicated forum or Discord channel, a basic referral program encourages word-of-mouth growth; otherwise, community interaction happens through external platforms.

Integrations

ZebPay provides robust REST APIs for developers and is exploring visual strategy-building tied to TradingView, though it does not yet support external tax tools or accounting integrations natively.

The platform stands alone—there are no built-in integrations with TradingView, external bots, tax reporting tools, or accounting suites, keeping it simple but limited for advanced workflows.

Who Each One Is Best For

ZebPay is best suited for users seeking a secure, beginner-friendly platform with mobile-first design and API capability, while active traders needing community forums, multi-language education, or deep third-party integrations might find it less tailored to their needs.

Switchere is best suited for newcomers or occasional buyers looking for a fast and hassle-free fiat-to-crypto purchase experience—professionals who want powerful tools or automation might find it too bare-bones.