Zebpay vs WhiteBIT: Fees, Security, Features & Which to Choose (2025)

Trying to choose between Zebpay and WhiteBIT This side-by-side comparison reveals total cost (fees + spreads), security & licenses, coins/derivatives, deposits/withdrawals, and app quality. In 2 minutes you’ll see who wins for beginners, active traders, and long-term holders. Clear pros/cons, a quick verdict, and safe links to get started.

Last updated on September 13, 2025

Zebpay

WhiteBIT

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Available Countries

United States

Yes

Europe

Yes

Latin America

Yes

India

Yes

China

Yes

Canada

United Kingdom

Yes

United States

yes

Europe

yes

Latin America

yes

India

China

Canada

United Kingdom

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Zebpay is ideal if:

Beginner-Friendly with Smart Tools – Offers intuitive tools like curated CryptoPacks and performance analytics, so newcomers can diversify and follow asset trends easily.
Robust Security & Trust – Maintains rigorous protection with multi-sig cold storage, bug bounty programs, and encryption, building confidence in safeguarding your assets.
Convenient Global Access – Supports fiat-to-crypto transactions across device types in many regions, making it a flexible choice for users worldwide.

WhiteBIT is ideal if:

Secure & regulated choice: A centrally licensed European exchange with strong security protocols and asset insurance — ideal if regulation and safety matter to you.
Feature-rich yet user-friendly: Offers diverse tools like lending, demo trading, margin/futures, and intuitive design — perfect for traders who want flexibility without complexity.
Integrated WBT benefits: Holding the native WBT token unlocks perks like reduced fees, referral boosts, and free services — great if you plan to engage actively with the platform.

Zebpay isn’t ideal if:

Limited crypto diversity for global users – Outside core markets, the exchange offers a narrower selection of coins compared to larger global platforms.
No margin, leverage, or passive income flexibility – Advanced traders won’t find features like margin trading or extensive staking/investment options.
Mixed customer feedback quality – While some users report responsive support, others cite unresolved disputes or slow resolutions, impacting reliability perception.

WhiteBIT isn’t ideal if:

Limited altcoin library: Offers fewer niche tokens compared to large global exchanges, which may constrain you if you seek rare assets.
Fiat and region constraints: Some deposit methods and countries aren’t supported—so users outside well-covered regions or needing specific fiat options may face limitations.
Customer support delays: While multiple channels are available, response times can sometimes lag, affecting fast-paced or urgent needs.

Fees & Total Costs

Spot Maker/Take

ZebPay’s spot trading fees often follow a tiered structure—beginners may be charged around 0.15% maker and 0.25% taker, while high-volume users can benefit from reduced rates (e.g., 0.06% maker, 0.10% taker)—but there is no public mention of discounts via native token holdings.

Spot trading starts with equal maker and taker fees of 0.1% each, and high-volume or WBT token holders can unlock steep fee discounts—even reaching negative maker rates or nearly eliminated taker costs under certain conditions.

Futures/Derivatives

Futures trading on ZebPay is available mainly to KYC-verified Indian users via perpetual contracts (e.g., BTC-INR, ETH-INR), though fee and funding specifics aren’t openly disclosed on the main help pages.

Futures trading offers ultra-competitive fees, with maker rates around 0.01% and taker rates around 0.035%, while funding rates apply dynamically based on market direction, paid between long and short counterparties to balance perpetual contract prices.

Average Spreads on Liquid Pairs

ZebPay’s publicly shared data doesn’t specify average spreads for pairs like BTC/USDT or ETH/USDT, suggesting this detail isn’t prominently published or may vary by region and market conditions.

Popular pairs like BTC/USDT and ETH/USDT enjoy very tight bid-ask spreads—usually around 0.01–0.05%, reflecting strong liquidity and minimal cost slippage when executing market orders.

Fiat Deposits & Withdrawals

ZebPay typically offers fee-free fiat deposits and withdrawals via bank transfers, though in some regions instant deposit methods (like UPI or net banking) may carry small flat fees—processing time varies based on the local payment network.

Fiat services include card payments and regional e-wallets, with modest processing fees (e.g., an approximate 1.5% rate min. 0.5 GBP up to a cap), and settlement times typically range from near-instant to a few business days depending on the method and region.

On-chain Withdrawals

Withdrawal fees depend on the specific cryptocurrency and location—e.g., India-based users pay around 0.0006 BTC for a Bitcoin withdrawal, while international users may enjoy free withdrawals; fees for other assets like ETH or TRX aren’t clearly listed.

Crypto withdrawals incur blockchain-based fees that vary by asset and network; rather than fixed internal fees, you pay the real network cost for BTC, ETH, TRX, etc., which updates dynamically with network congestion.

Hidden Costs

ZebPay applies a monthly inactivity fee (e.g., 0.0001 BTC plus GST) if there’s no trading or lending activity in the prior month, representing a cost that may be overlooked by inactive users.

Beyond trading and withdrawal costs, users may face secondary charges—like currency conversion spreads, inactivity fees, or expedited identity verification fees—that subtly increase total cost if not accounted for.

Real-World Cost Example: “€500 BTC

For a €500 BTC purchase, you’d incur the current trading fee percentage plus any spread (not publicly quoted), and if you were an Indian user withdrawing BTC, a fixed network fee (e.g., 0.0006 BTC) would apply—resulting in combined but approximated costs based on standard spot fees and withdrawal charge.

Buying €500 worth of BTC would cost a small trading fee (spot maker/taker), a tightening-spread cost reflecting the bid/ask gap, and one withdrawal cost determined by blockchain network conditions—delivering a transparent but slightly higher total than nominal BTC value.

Crypto Offering & Trading Features

Number of Coins & Pairs

ZebPay supports over 300 different cryptocurrencies, with the top 20 by volume typically including major names like Bitcoin, Ethereum, XRP, Litecoin, and others among the largest market-cap assets.

WhiteBIT supports over 330 cryptocurrencies with more than 550–780 spot pairs and around 180–200 futures pairs, featuring top liquid volumes like BTC/USDT and ETH/USDT in its leading offerings.

Product Range

The platform offers spot trading, perpetual futures (for KYC-verified Indian users), fixed-term crypto lending via a “Lend” feature, and curated CryptoPacks—however, there are no margin trading, options, ETFs, copy-trading, grid bots, or automated DCA tools.

The platform offers spot, margin (up to 10× leverage), perpetual futures (up to 100× leverage), staking/earn, crypto lending, plus tools like DEX, WhiteSwap, auto-invest (DCA), but doesn’t currently list options, ETFs, copy trading, or grid bots.

Liquidity

While precise liquidity figures aren’t publicly indicated, ZebPay handles large trading volumes (billions in trade volume reported) implying sufficient depth particularly in BTC/ETH pairs—though order book details remain undisclosed.

WhiteBIT handles daily volumes exceeding $1–1.4 billion, and the BTC/USDT and ETH/USDT pairs show deep order book depth with multi-million-dollar bids and asks, ensuring solid execution.

Tools

Users can place basic Market and Limit orders, utilize tools like Take Profit/Stop Loss, and benefit from a single-window interface—advanced features like OCO, native TradingView charts, real-time alerts, or full API/WebSocket support aren’t clearly emphasized.

You get standard and advanced orders (limit, market, stop-limit, stop-market, OCO), platform alerts, powerful charting interfaces, plus API/websocket access and native integration with TradingView for both spot and futures.

Geographic Restrictions by Product

Futures trading is restricted to KYC-verified Indian users, spurred by regional regulatory choices; other products such as lending or spot trading are available more broadly, subject to country eligibility rules.

Certain products like futures or margin may be restricted in specific jurisdictions (e.g., the U.S. and a few others), while some regions also face limits on fiat methods or lending services.

Innovation

ZebPay offers innovative features like CryptoPacks bundles and fixed-term lending with auto-renewal; however, there’s no launchpad or launchpool activity, nor flexible vs locked earn distinctions publicly highlighted.

WhiteBIT includes launchpad functionality (exclusive token offerings for WBT holders) and offers both flexible and locked staking/earn options, adding modern utility for active community participants.

Security, Regulation & Custody

Operating Entity & Jurisdiction

ZebPay is operated by Awlencan Innovations India Limited, founded in 2014 and headquartered in India (with ties to Singapore), functioning under Indian jurisdiction for its core operations.

WhiteBIT operates under the legal umbrella of multiple entities—primarily UAB Clear White Technologies in Lithuania (founded in 2018, headquartered in Vilnius), with regional branches in the Czech Republic, Poland, Bulgaria, Australia, Hong Kong, Saint Vincent & the Grenadines, and Georgia to support global operations.

Licenses/Registration

The exchange is registered under India’s Prevention of Money Laundering Act (PMLA) and with the Financial Intelligence Unit (FIU), reflecting its full compliance with local crypto asset regulations and standards.

The exchange holds Virtual Asset Service Provider (VASP) licensing in several jurisdictions (notably across parts of the EU), aligning with evolving regulatory frameworks like MiCA, and has recently expanded into markets such as Italy, Croatia, and Kazakhstan under appropriate local supervision.

Custody

ZebPay partners with trusted third-party custody services to implement multi-chain security and cold storage, with around 98% of assets held offline. It claims to maintain 100% reserves and supports third-party audit protocols like Proof of Reserves using Merkle trees.

WhiteBIT keeps approximately 96% of user funds in cold storage (multisig-protected), audited by a third party (Hacken) to confirm 1

Insurance & Protection Funds

There is no public mention of specifically insured assets or a dedicated protection fund for users, suggesting that standard insurance or compensation policies are not prominently featured.

The platform maintains an insurance fund—sourced from trading fees—that covers its cold storage holdings, with protections currently valued at around $30 million USD to shield users against losses from unforeseen incidents.

Incident History

ZebPay maintains a clean incident record, signalling it has not experienced any hacks, outages, or regulatory penalties to date, demonstrating a strong operational track record.

WhiteBIT has never suffered a known hack. It actively works with law enforcement, enforces strict AML controls, and maintains a bug bounty program; no freezes, major suspensions, or punitive fines have been reported.

Risk Controls

The platform features robust risk controls including mandatory two-factor authentication (2FA), phishing safeguards, bug bounty programs, and advanced wallet protection measures like MPC/Multi-Sig, IP whitelisting, and transaction-level velocity checks.

The platform enforces multiple layered security measures, including mandatory 2FA, anti-phishing codes, IP and address whitelisting, granular API permissions, and optional sub-account creation to segment risk.

Transparency

While ZebPay emphasizes high compliance and security standards, it does not publish regular transparency reports, public wallets, or specific service-level agreements (SLAs), indicating limited user-facing audit transparency.

WhiteBIT demonstrates commitment to transparency via regular Proof-of-Reserves reports, although detailed monthly financial or SLA disclosures and public wallet listings are limited; communication with regulators and law enforcement remains active.

Deposits, Withdrawals, KYC & Support

Fiat Deposit Methods

International users can deposit fiat via bank transfer (AUD, EUR, etc.), with minimum/maximum transaction limits visible in the app and typical processing times of up to two business days; Indian users enjoy Instant Deposit via IMPS or UPI and manual NEFT/RTGS options, with region-specific minimums and restricted to registered bank accounts.

WhiteBIT accepts fiat deposits via bank cards (Visa/MasterCard), SEPA transfers (for EUR), Apple Pay, Google Pay, Checkout, Volet.com, and ZEN, with minimums typically around € 10 or equivalent. Deposit speeds vary: card and e-wallet methods often process within minutes, while SEPA transfers may take several business days.

Supported Fiat Currencies & Conversion

KYC (Verification Levels)

The platform applies tiered KYC levels—ranging from basic to advanced—with higher verification unlocking larger withdrawal limits and daily transaction caps; upgrading requires submitting additional documents via support ticket.

KYC verification is mandatory to access fiat deposits, withdrawals, and trading; there are no tiers for limited or anonymous access—users must undergo full KYC (document + liveness check), which unlocks full platform capabilities without predefined tier-based limits.

Withdrawals

Crypto withdrawal limits scale by KYC level and whether the address is whitelisted, with whitelisted transfers offering much higher daily caps; fiat withdrawals go to registered bank accounts only, processed within up to two business days.

Crypto withdrawals are handled via supported networks like TRC20, ERC20, BEP20, etc., with variable network fees and executed quickly (usually within ~10 minutes). Withdrawal limits scale significantly post-KYC—from low caps like 2 BTC/day for unverified to approximately 100 BTC/day for verified accounts.

Customer Support

Support is provided via in-app tickets, live chat, and social media channels; response quality varies, with some users praising timely help and others citing unresolved issues—support aims to respond promptly and offers a detailed help base.

Support is available 24/7 via live chat and email; help center articles and tutorials offer self-service guidance. Users report responses typically within minutes to a few hours, though peak times may extend that slightly.

Languages & Localization

ZebPay’s interface is natively in English, with fiat values typically displayed in local currencies like €/USD/INR depending on region; the platform tailors its offerings according to local regulations and payment infrastructure.

Interface is fully available in English and several local languages, displaying prices and fees in both €/USD and other fiat. The platform adjusts services based on local regulatory compliance, including availability of certain deposit/withdrawal options per region.

App Quality & Stability

ZebPay provides mobile apps for iOS and Android that are generally stable and user-friendly; while crash stats aren’t disclosed, the platform regularly updates the app and pushes security improvements to enhance reliability.

WhiteBIT’s mobile apps for iOS and Android are known for smooth performance, regular updates, and robust stability; while specific crash rates are not public, user reviews consistently cite reliable functionality and fast feature rollout.

Experience, Performance & Ecosystem

UX/UI

ZebPay delivers an approachable interface with a sleek, dark-themed design that guides users—from beginners to pros—through intuitive navigation and educational tooltips; it lacks explicit “Lite” or “Pro” modes but offers a tailored experience via its progressive onboarding quiz.

WhiteBIT offers an intuitive interface that balances simplicity and depth, making navigation easy for beginners, while its advanced trading terminal—with switchable Lite and Pro styles—caters to professionals needing detailed analysis tools and market data.

Performance

The platform maintains solid responsiveness and fast performance under normal conditions, though some mobile users report occasional lag during high volatility; overall, system stability holds up even when many users are onboarded simultaneously due to phased KYC processing.

The platform delivers ultra-low latency via WebSocket and API streams—down to millisecond-level speed—while high-traffic periods remain smooth thanks to colocation and robust infrastructure; KYC verification typically clears quickly even during peak demand.

Education

ZebPay features a rich learning hub with a beginner-focused crypto education series (CryptoKiPathshala) and blog content, yet it lacks a hands-on demo or simulator, and Spanish-language materials are limited or absent.

WhiteBIT provides educational resources like tutorials, help-center articles, and multilingual content, but currently lacks a built-in demo mode or simulator, with most materials available in English and select regional languages.

Community

While ZebPay fosters community via its blog and social channels (like Telegram and Twitter), it currently offers no dedicated forums or Discord, but does include a referral program to encourage user growth and engagement.

Users engage through official community channels—including Discord, Telegram, and forums—and benefit from an easy-to-understand referral program that rewards inviting new users, enhancing peer interaction and platform familiarity.

Integrations

ZebPay provides robust REST APIs for developers and is exploring visual strategy-building tied to TradingView, though it does not yet support external tax tools or accounting integrations natively.

The exchange seamlessly integrates with TradingView for charting and order execution, offers API access for external bot automation, and supports tax/accounting tools like Koinly for portfolio tracking and reporting.

Who Each One Is Best For

ZebPay is best suited for users seeking a secure, beginner-friendly platform with mobile-first design and API capability, while active traders needing community forums, multi-language education, or deep third-party integrations might find it less tailored to their needs.

WhiteBIT suits traders seeking a secure, flexible platform with strong performance, advanced tools, and community engagement—ideal for serious retail and semi-pro users drawn to both usability and robust ecosystem support.